Airport Passenger Service Professional Intermediate Level Course
This Bespoke Airport Customer/Passenger Service Course and Airport Check-in Departure Control System Training provides the professional skills and knowledge into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficiency to work for the best companies in the world. This Airport Passenger Services course not only gives you the insight into this intended career path, but also practical training on a widely used Check in system used by many airlines worldwide.We also offer unlimited assistance during the recruitment process when apply for employment within the industry. The skills learnt are universal and recognised worldwide regardless so, this course is an initial start and allows you to decide what career path you wish to pursue.
Your training day is broken into 5 distinctive areas related to the of Airport Customer/Passenger Services:
1.Knowledge of the airport environment
Operational areas in the airport environment
IATA Airline Coding and Decoding
IATA Airline Geography
Encoding and Decoding Airline Carriers Codes
Encoding and Decoding City/Airport Codes and much more
2.Passenger Service Agent Training
Passenger Service Agent Roles and Responsibilities
Airport Check in Methods
Dangerous Good Regulations
Security Procedures for Baggage
Airline Baggage Policy
Airline Baggage Tags Information
Boarding Card Procedures
Personnel Lines of Communication
Special Request Codes
Baggage Allowance Coding and much more………
3. Airline Ticketing Procedures
Airline ticket type
Fare basis codes
Taxes, Fares and Charges
Status of travel
Passenger Name Record
Stopovers and Transfers
Forms of payment
Baggage system according to destination
Automated Boarding Pass tickets
Multiple purpose documents and much more...........
4.Practical training on a Airport Check in Departure Control System
Identify worldwide airlines using Airport Departure Control System
You will receive your personallogin details to complete the training and an introduction to the system and some practical training.
This is an excellent course with plenty of Interaction, Simulation, and Scenario-Based Instruction giving you the confidence, knowledge, hands-on experience and familiarity of the Altea DCS system with a solid career path within Aviation. After you initial introduction training you are able to gain hands-on practice on the following:
Single passenger check in
Multi passenger check in
Advanced Check-In Options
Cancel check in
Customer product record
Customer Links and History
Special Service Requests
Frequent Travel Information
Customer Links and History
E-tickets and updates
This course cover the functions Interactivity, Simulation, and Scenario-Based Instruction Emulator System course give you the competence to check in passengers, seating arrangements, passenger data, passenger itinerary updates in the format of Lessons, Quiz and Drills.
Assessment and Practice
This course is 100% practical and hands-on. Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt. This computerised reservation training course - Amadeus Altea Check In Departure Control System includes a personal login to sign on/off to the Amadeus Altea emulator system to gain access and continue training at your convenience.
5.Aviation Industry Assessments
Opportunities to employment as a Customer/PassengerService Agent
Type of Industry Employers leading to a career in Customer/Passenger Services
Aviation assessments during the recruitment process
Course Dates, Location & Information...
Next date: 07 November
Duration: Saturdays, 4 HOURS A DAY (1PM-5PM) FOR 4 WEEKS
Please note: Limited spaces available
*For Social Distance Measures - Candidates will be spaced one meter apart.
What’s including Included on the training day
Get 10% off if you book 1 month in advance discount code once enrolled (at check-out)
Free Refreshments available throughout your training
Course Materials & Stationery included
Air Travel Appendix manual
Certificate of Completion
Unlimited career support
Venue - London...
Central London Venue in Portland Place, Oxford Circus W1B
Please note: on the day of training your are expected to bring a laptop.
Once you have completed your course, you will receive two Certificates:
1- Your 'Certificate of Achievement' in Airport Customer Passenger Services
2 - A Worldwide recognised Certificate - Airport Departure Control Systems
3 - A 'Unitised' Certificate.
Demonstrating to employers your knowledge and skills attained ready for employment within the industry.
Our courses are are the requirements of the industry and to meet the needs for well established airlines to ensure proficiency and high levels of competence at the start of your career. You will be able to gain employment with the technical knowledge and skills learnt on this course and gain a foothold within the industry of your choice.
After care support...
At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.
Enrol today and start working towards a sustainable career in the Aviation Industry.