CERTIFICATE IN AIRLINE STUDIES PROFESSIONAL

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Career Information

Welcome to our 'One Stop Course' - CERTIFICATE IN AIRLINE STUDIES PROFESSIONAL

This course give you the opportunity to develop the understanding and knowledge of the airline industry in its professional capacity. It is intended for candidates who are keen to work as a passenger service agent, airline ticket desk, airline reservations and particularly any role within the airline industry. It is designed to provide competence airline information, airfares and ticketing and airline reservations system with the choice of Amadeus or Galileo used in the industry. This course provide a comprehensive introduction to practical skills required in booking flights and quoting fares to various passenger scenarios including extra services such as hotels and car hire. This course will provide you with the awareness to become a professional for many careers in the industry.

At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.

Course Includes:

1. The Airfares & Ticketing Introductory entails underpinning skills to understand how the industry works. This course is endorsed by Thai Airways. You will gain the following competences and knowledge of:

Know the role of airline organisations
Locate major airline destinations
Different airline types
Identify aircraft codes
Identify surface transportation
Calculate minimum connecting times
Calculate elapsed flying times
Know airline booking systems
Know how to interpret fares and flight documentation
Identify different passenger types and much, much more.

2: Airline Passenger Service Agent

Knowing the Airport Check in procedures is key and will enhance your opportunities when applying for employment within the industry.

Course content.....

Familiarise with the Roles and Responsibility of an APSA
Familiarise with Airport Check in Methods
Identify Travel Documentation Checks
Identify with Dangerous Goods Regulation
Awareness of Airline Baggage Policy
Identify with Airline Baggage Labelling Procedures
Familiarise with Different Aircraft Types
Awareness of Check in & Boarding Card Procedures
Airport Check in System Procedures
Familiarise with Supplementary Service Request Codes
Familiarise with Airline Passenger Announcements

3. The Airfares & Ticketing Level 1 entails all the skills required for an exciting career with air travel. This course is endorsed by Thai Airways. You will gain the following competences and knowledge of:

Identify parts of a passenger’s journey
Identify cities and counties related to IATA areas & sub-areas
Identify global indicators for passenger routings
Select quotation of specific passenger routes and select the best fares
Construct convent and round the worldwide currencies using rates of exchange
Construct and price one way, return and circle trip routes using normal fares
Interpret data entries on electronic tickets
Identify applicable taxes, fees and charges for specific passenger journeys
Calculate child and infant fares

The course includes: All course materials, Columbus World Travel Atlas, mock papers with constructive feedback to succeed in the final exam.

4. The Airline Computerised Reservations Systems (Simulated) is a worldwide recognised qualification and training required by many travel, airline and airport industry leading employers gives candidates to gain competence in:

Lesson 1 -Sign onto & off onto Amadeus, encode and decode cities, airports & airlines
Lesson 2 Display Passenger Name Record (PNR)
Lesson 3 Check timetables schedule and availability
Lesson 4 Check passenger return availability and airline alliances
Lesson 5 Create a Passenger Name Record to complete booking
Lesson 6 Display creating a Passenger Name Record
Lesson 7 Complete passenger details of address, frequent flyer membership
Lesson 8 Create a Special Service Request (SSR) & Other Service Information (OSI) fields
Lesson 9 Cancelling and changing PNR elements
Lesson 10 Advance seating requests
Lesson 11 Seat maps and booking specific seats
Lesson 12 & 13 Display car rental
Lesson 14 & 15 Display hotel
Lesson 16 Display Fare types and rules
Lesson 17 Display pricing itineraries
Lesson 18 Producing passenger tickets
Lesson 19 Producing Electronic Miscellaneous Document
Lesson 20 Displaying queues
Lesson 21 Accessing queue task
Lesson 22 Calculating foreign currency and minimum connecting times
Lesson 23 Access help system
Lesson 24 Access Travel Information Manual (TIM)
Lesson 25 Explain Travel Information Web (Timaticweb)
Lesson 26 Producing Electronic Miscellaneous Document

This is an exemplar of the training system modules for Amadeus (you have up to four different systems to chose from). There are Quizzes at the end of each assessment learnt. This computerised reservation training course - includes a personal log in to sign on and sign off the training Emulator Reservation System to gain access and start training.

You will be able to select from the following systems to carry out this training: Amadeus, Sabre, Galileo or Worldspan. (if not sure, please contact us for expert advice).

Assessments & Practice

There are Quizzes at the end of each assessment learnt. This computerised reservation training course - includes a personal log in to sign on and sign off the Galileo emulator reservation system to gain access and start training.

The course includes:

An agent sign on and sign off login
40 hours allocated time to complete your course within 6 months access to your account and practice outside of your course
24 Lessons and 5 Drills (Quizzes)
Student Workbook to enhance, reinforce and practice your training
Final assessment on the entire course
An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.
Support & guidance throughout your course

You will receive 4 certificates:

Airfares & Ticketing Introductory
Airline Passenger Service Agent
Airfares & Ticketing Level 1
Computerised Reservations System - either Amadeus, Galileo, Sabre or Worldspan from Viasinic
Exodus Travel Training and Recruitment Certificate

What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an airline career path.

Our 'One Stop Courses' - Heading you in the right direction for a sustainable career.

*There are Payment Options Available with an Instalment plan. Terms and conditions apply, please enquire.