Travel and Airline Professional Operating Systems
Travel and Airline Professional Operating Systems
Travel and Airline Professional Operating Systems
Travel and Airline Professional Operating Systems
Travel and Airline Professional Operating Systems

Travel and Airline Professional Operating Systems

Regular price £227.00 Sale

 Working in either the Travel or Airline Industry there are a number of professional systems used to create a efficient and effective process with both cusotmers and passengers.  These systems are used all over the world by leading industry Travel and Airline organisations. 

This 70-hour course is designed for those that would like an introduction to the industry, related continued professional development or additional training for further knowledge on systems used in the industry. 

The course is covers the following for knowledge related to the Travel Industry covering  Worldwide geography, Airport and Airline Codes, Types of travel, commercial airlines, hotels plus much more...


Airlines Reservations Module 1

Lesson 1-1 — Introduction, Sign In and Out, Work Areas
Lesson 2 — Encode and Decode
Lesson 3 — Introduction to the Passenger Name Record 
Lesson 4 — Passenger Name Record (PNR) Redisplay, Displaying PNR SubFields
Lesson 5 — Timetables, Flight Details
Lesson 6 — Flight Availability, Return Availability, Schedules information
Lesson 7 — Booking Seats from Availability
Lesson 8 — Name Elements, Contact Elements
Lesson 9 — Ticketing Element, Received-From Element
Lesson 10 — Creating and Ending a complete Passenger Name Record 
Lesson 11 — Cancel and Changing Mandatory Passenger Name Record Elements
Lesson 12 — Mailing Address and Billing Address Elements
Lesson 13 — General Remark and OSI Elements
Lesson 14 — SSR Elements, Passenger Information Elements, Frequent Flyer Elements
Lesson 15 — Cancel and Changing Optional PNR Elements
Lesson 16 — Advance Seating Requests
Lesson 17 — Seat Maps
Lesson 18 — Request Specific Seats, Specific Seat Wish, Modify
Lesson 19 — Calculator and Currency Functions, Minimum Connect Times
Lesson 20 — Help system
Reservation 1 - Exam Final Assessment Exam on  Emulator


Airline Reservations Module 2
Lesson 1 — Advanced Availability Entries
Lesson 2 — Access Types
Lesson 3 — Direct Sell, Waitlist, Passive Segments
Lesson 4 —Passenger Name Record Claim
Lesson 5 — Split Passenger Name Record
Lesson 6 — Non-Homogeneous PNRs
Lesson 7 — Customer Profiles
Lesson 8 — Queue Count, Queue Placement, Option Element
Lesson 9 — Queue Access/Exit, Remove/Delay Queued PNRs
Lesson 10 — Segment Status, Schedule Change, Waitlist Assurance
Reservation 2 - Final Assessment Exam - Emulator

The Fares and Ticketing 
Lesson 1 — Basic Fare displays, carrier specific fares
Lesson 2 — Fare displays for specific dates
Lesson 3 — Additional fare display options
Lesson 4 — Fare display follow up entries
Lesson 5 — Fare notes
Lesson 6 — Itinerary Pricing
Lesson 7 — Best Buy Pricing
Lesson 8 — Stored Itinerary Pricing
Lesson 9 — Pricing Options
Lesson 10 — PNR Fare Elements
Lesson 11 — Ticketing
Lesson 12 — Issuing Electronic Miscellaneous Documents
Lesson 13 — Ticket Exchange and Refund
Lesson 14 — Ancillary Services
Lesson 15 — Associated Electronic Miscellaneous Documents (EMD-A)
Lesson 6 — Standalone Electronic Miscellaneous Document (EMD-S)

Fares and Ticketing - Final Exam Emulator

Hotel Reservations 

Lesson 1 — Hotel Location Lists
Lesson 2 — Display Multi-Property Hotel Availability
Lesson 3 — Display and Book from Single Property Hotel Availability
Lesson 4 — Direct Hotel Availability Entries
Lesson 5 — Hotel Display Options
Lesson 6 — Hotel Points of Reference
Lesson 7 — Hotel Features Entries
Lesson 8 — Hotel Sell Options and Chain-Specific Help Pages
Lesson 9 — Booking a Hotel Directly and from a Location List
Lesson 10 — Change, Add to, Delete from, and Cancel Hotel Segments


Car Hire Reservations 

Lesson 1 — Car Location Lists
Lesson 2 — Display and Book from Multi-Company Car Availability
Lesson 3 — Display and Book from Single-Company Car Availability
Lesson 4 — Direct Car Availability Entries
Lesson 5 — Car Availability Options
Lesson 6 — Car Sell Options and Direct Car Sell
Lesson 7 — Car Segment Modify Entries
Lesson 8 — Car Rate Features, Car Terms, Car Policy

Assessments & Practice

  • There are Quizzes at the end of each assessment learnt. This computerised reservation training course - includes a personal log in to sign on and sign off the Galileo emulator reservation system to gain access and start training.

The course includes:

  • An agent sign on and sign off login
  • 70 hours allocated time to complete your course within 6 months access to  your account and practice outside of your course
  • Lessons and Drills (Quizzes)
  • Student Workbook to enhance, reinforce and practice your training 
  • Final assessment on the entire course
  • An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.
  • Support & guidance throughout your course 


You will receive 2 certificates:

  • Computerised Reservations System  - either Galileo,  Amadeus, Worldspan or Sabre from Viasinic covering Airline, Hotel and Car Hire Reservations 
  • Exodus Travel Training and Recruitment Certificate 

What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for a  career in travel operations. You will also receive notification of units studied, which is useful for employers to identified what was actually covered on the course, skills and competences.


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