Introduction
Welcome to the world of professionalism for the travel & airline industry!
Do you want to learn Worldspan Reservation System from the comfort of your own home, no matter where you are in the world you live.
This worldwide recognised qualification and training required by many travel, airline and airport industry leading employers gives candidates to gain competence in booking airline, hotel and car hire, travel agents, tour operators, railways and other travel services to book and create reservations. In addition to this, air travel information, passport, visas and health for worldwide destinations for customers and passengers allowing the agent to gather live accurate information from all service providers.
This e-learning training course allows the agent to confidently check the emulated Worldspan (Immediate) availability with airlines, hotels and car hire companies and book reservations with great efficiency. This globally recognised computerised reservations system would ensure that you the agent is confident, well-trained and qualified to gain advantage to a foothold in the travel industry with well equipped career skills and confidentially book reservations for passengers, customers and clients for established organisations.
WHAT IS COVERED IN THE COURSE?
This course provides you with hands-on practice in the following:
Module 1 Airline Reservations
Lesson 1 — Introduction, host airline and attributes of Worldspan
Lesson 2 — Sign In and Out, Switch AAA
Lesson 3 — HELP, INFO and GRS systems
Lesson 4 — Encode and Decode Cities, Airports and Airlines
Lesson 5 — Availability, Flight Service Information, Alliances, Codeshares, Low Cost Carriers
Lesson 6 — Flight Availability options
Lesson 7 — Return Flight Availability
Lesson 8 — Booking from availability, entering data in a PNR
Lesson 9 — Retrieve PNR
Lesson 10 — Canceling, changing and deleting passenger data
Lesson 11 — General Remarks and Addresses
Lesson 12 — Other Remarks
Lesson 13 — TSA Secure Flight SSR Messages
Lesson 14 — Enter open, waitlist, ARNK segments
Lesson 15 — Inserting and moving segments
Lesson 16 — Assigning seats by area
Lesson 17 — Displaying seat maps, assigning specific seats
Lesson 18 — Changing and canceling seat assignments
Lesson 19 — Access Plus, Airline Source and Direct Sell
Lesson 20 — Direct Access, Direct Response
Lesson 21 — Flight information
Lesson 22 — Introduction to Queues
Lesson 23 — Queue Placement and Changing Segment Status
Lesson 24 — Reducing a party
Lesson 25 — Dividing a Party
Lesson 26 — Currency, calculator, date and time conversion
Module 2 Automated Fares and Ticketing
Lesson 1 — Fare displays
Lesson 2 — Fare rules
Lesson 3 — Ticketing facts Field, basic pricing
Lesson 4 — Low fare finder
Lesson 5 — Pricing with optional modifiers
Lesson 6 — Ticketing
Module 3 Car Reservations
Lesson 1 — Basic Car Availability
Lesson 2 — Direct Car Availability, Booking a Car
Lesson 3 — Car Availability Redisplay and Change
Lesson 4 — Advanced Modifiers for Car Availability and Sell Entries
Lesson 5 — Car Segment Modification, Cancel Car Segments
Lesson 6 — Car Rules, Car Information Displays
Lesson 7 — Car Detail Displays
Module 4 Hotel Reservations
Lesson 1 — Display Hotel List, Details, Availability and Rules
Lesson 2 — Booking a Hotel Room
Moudle 5 Inclusive Tours Reservaations
Lesson 1 — Tour Source
Lesson 2 — Selecting, Booking, and Modifying a Tour
Lesson 3 — Ordering Brochures, Practice Booking a Complete Tour
Final Examination for each Module using the Worldspan Simulated Emulator
Assessments & Practice
This course is 100% practical and hands-on. Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt. To access to the the Worldspan System includes a personal login to sign on/off the reservation emulator to start training.
How much time do I need to complete the course?
The course is expected to take 90 hours to complete.
We believe that three to four months of full system access should be enough time to use the system to complete all the modules and have a enough time to practice. The minimum expected study time invested by a student is 4 to 5 hours per week. You can decide when or how long you want to study - the system is available to you 6 months from your first day of login.
The course includes:
• An agent sign on and sign off login
• 90 Hours of study
• Lessons and Drills (Quizzes) to assess your learning and progress
• Final assessments for all three areas of the course known as Exam Emulators
• Support from your assigned dedicated tutor throughout your course
You will receive 3 certificates:
- The Official Viasinc Worldspan Certificate
- Exodus Travel Training and Recruitment Certificate
- Notification of Topics Learnt
What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an Ticketing career path.
Enrol today and start working towards a sustainable career in the Airline and Travel Industry.
