Running Your Own Travel Agency - FLIGHT ONLY AGENCY
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Introduction...
Have you ever consider starting your own travel agency when retail or online selling Flights/ Airline Tickets to customers? Do you have a great idea, but not sure how to go about it? Would you like to open your own travel agency, but your not sure of the planning and preparations to make your idea turn to a viable success? We will guide and support you through this process. The package we offer our serious candidates is a great starting point to the skills and knowledge required to start and even the licensing requirements.
*Within six months of completing of your course, you could be starting the process of owning your own agency. This course is for those who are really passionate about owning a travel business and is able to fully commitment to the requirements needed in order to make this successful. If you already have a client based or is hoping to attract a new market we will adopt an approach that complements your business idea.
This course focuses on a ticketing or flight only travel agency. This course includes five parts from airline reservations, ticketing and changes and cancellations. Once the industry knowledge has been attained on ticketing principles and how to use the reservations and ticketing systems, the implementation of the business ideal will now become the next stages with planning and putting strategies in place. The course includes…
Part 1:Industry Fares and Ticketing Professional is required by all those who wish to purse a career in business travel. In some cases, its also a requirement for to apply for related positions. This course give you the opportunity to develop the understanding and knowledge of dealing with Air travel and passenger complex itineraries stopping at various Destinations for a number of nights.
Part 2: Airline Reservations The course is covered in two parts, starting with Airline Reservations - Part 1 & Part 2 with particularly focus on Coding and Encoding, Flight and Seating Availability, Return Availability, Schedule Information, Special Service Request, Frequent Flyer and Passenger Information plus much more…
Part 3: Fares, Ticketing and pricing
Fares, Pricing, Ticketing, and Electronic Miscellaneous Document. The GDS training course provides the knowledge to learn Airlines Fares, Availability, Fare Rules, Airline Pricing and lastly Miscellaneous Document.
Part 4: Ticket Exchange
The online Fares and Ticketing Level 2 training is Ticket Exchange focusing on reissuing, revalidation, penalties and issuing new tickets with related documentation. Ticket exchange one of the most important aspects of Ticketing when working at the Airport at the Ticketing Desk. Most recently a well established airline had to training all customer/passenger service agents on the concept of Ticket Exchange.
Part 5: Preparing a Marketing Strategy & Business planning...
Marketing is a key element to any business, this is why it is important to ensure the you know the marketplace, your competitors, your customers and knowledge of the travel product you are offering. Your business plan and marketing strategy will cover all of these aspects and will help you plan for today and in the future by one of our expect tutors, who has had the pleasure of running her own agency.
Licensing Application - Protect your customers...
Protecting your customers is essential for you and your customers whether they have booked a flight or holiday having that peace of mind to know they have booked with an agency that they can trust. Therefore, support is required for licensing applications. We will discuss your options pertaining to your business idea and find a suitable licensing for you and your customers.
Part 1
Fares and Ticketing Level 1...
You will gain the following competences and knowledge of:
• Identify parts of a passenger’s journey
• Identify cities and counties related to IATA areas & sub-areas
• Identify global indicators for passenger routings
• Select quotation of specific passenger routes and select the best fares
• Construct convent and round the worldwide currencies using rates of exchange
• Construct and price one way, return and circle trip routes using normal fares
• Interpret data entries on electronic tickets
• Identify applicable taxes, fees and charges for specific passenger journeys
• Calculate child and infant fares
Part 2
Airlines Reservations - GDS: Amadeus
- Introduction, Sign In and Out, Work Areas
- Encode and Decode
- Introduction to the PNR
- PNR Redisplay, Displaying PNR SubFields
- Timetables, Flight Details
- Flight Availability, Return Availability, Schedules information
- Booking Seats from Availability
- Creating and Ending a complete PNR
- Cancel and Changing Mandatory PNR Elements
- Mailing Address and Billing Address Elements
- General Remark and OSI Elements
- SSR Elements, Passenger Information Elements, Frequent Flyer Elements
- SSR Elements, with Child, Infant, Unaccompanied Minor Passenger Data
- Cancel and Changing Optional PNR Elements
- Advance Seating Requests
- Seat Maps
- Request Specific Seats, Specific Seat Wish, Modify
- Calculator and Currency Functions,
- Building Connections and Minimum Connect Times
- Advanced Flight Availability
- Direct Sell, Waitlist, Open/ARNK/Passive Segments
- PNR Claim
- Split PNR
- Non-Homogeneous PNRs
- Customer Profiles
- Queue Count, Queue Placement, Option Element
- Queue Access/Exit, Remove/Delay Queued PNRs
- Segment Status, Schedule Change, Waitlist Assurance
Final Assessment Exam - Emulator
Part 3: Fares and Ticketing - GDS: Amadeus
Fares, Pricing, Ticketing, and Electronic Miscellaneous Document…course Includes...
- • Lesson 1 — Basic Fare displays, carrier specific fares
- • Lesson 2 — Fare displays for specific dates
- • Lesson 3 — Additional fare display options
- • Lesson 4 — Fare display follow up entries
- • Lesson 5 — Fare notes
- • Lesson 6 — Itinerary Pricing
- • Lesson 7 — Best Buy Pricing
- • Lesson 8 — Stored Itinerary Pricing
- • Lesson 9 — Pricing Options
- • Lesson 10 — PNR Fare Elements
- • Lesson 11 — Ticketing
- • Lesson 12 — Ticket Exchange and Refund
- Final Examination - Amadeus Simulated Emulator
Part 4: GDS Fares and Ticketing - GDS: Amadeus
Ticket Exchange…course includes
- • Lesson 1 - Introduction to Ticket Exchange
- • Lesson 2 - Electronic Ticket Records (ETRs)
- • Lesson 3 - Electronic Miscellaneous Documents (EMDs)
- • Lesson 4 - Fare Research for Ticket Exchange
- • Lesson 5 - Research multiple Fare Basis Codes
- • Lesson 6 - Ticket Changer Basic
- • Lesson 7 - Revalidation and Reissues
- • Lesson 8 - Exchange with Penalty fees
- • Lesson 9 - Exchange with Residual Values
- • Lesson 10 - Non-Standard Exchange
- • Lesson 11 - Electronic Ticket Records - (Changer/ETRs)
- • Lesson 12 - Electronic Miscellaneous Documents (Changer/EMDs)
- • Lesson 13 - Fare Research for Ticket Exchange
- • Lesson 14 - Research Multiple Fare Basis Codes
- Final Assessment Exam
Part 5: Marketing strategy & Business planning and licensing
This section includes a number of elements starting from formulating your idea in your business plan and identifying travel products and services you wish to offer your customers. Carry out some market research for your select travel products are they leisure, business traveller or both. Now, it time to formulate your marketing strategy, what is your approach to the business. These are the aspects you need to consider…this section includes.
- Your business idea
- Marketing research
- Marketing strategy
- Organisations
- Financials
- Business objectives
- Applications related to business idea
- Much more...
Course Schedule...
Your course is divided into a *26-week programme and is schedule to meet the needs of running a travel agency an examples as follows:
8/12 weeks to study - Airfares and Ticketing Course
10/ Weeks to study - Airline Computerised Reservation System - Amadeus
10/12 Weeks to study - Fares and Ticketing Computerised Reservation System - Amadeus
10/12 Weeks to study - Ticketing Changes and Exchange - Amadeus
4/6 Weeks to prepare - Marketing strategy and business planning
4/6 Weeks to apply - Licensing application.
*Please note: this is an ideal schedule to illustrate how you would be able to complete your course within six months with the commitment of 4 hours each week of study. However, this is a guideline and the course can work around your own commitments with you and your tutor you are able to design your own schedule to suit your needs.
After completing your course, you now prepared to proceed and start the application process for licensing and industry systems once your business plan is completed. This process could take up to a number of months while your application is being processed by the industry regulators.
After successfully completing your course, there will be available six months continuous guidance and support to discuss progress on your business plans.
The course includes:
Your course includes different assessment methods
- Course materials Fares and Ticketing Professional Level 1 - Course materials
- Air Appendix Manual
- Travel Agency Operations - Online
- An agent sign on and sign off login
- 70 Hours of study of Airline Reservation systems - either - Amadeus, Galileo or Sabre
- Lessons and Drills (Quizzes) to assess your learning and progress
- Final assessments for all areas of the course known as Exam Emulators
- Tutor support & guidance throughout your course
- Practical Business planning.
Certification
You will also receive 4 certificates:
- Travel Agency Operations
- Fares and Ticketing Professional - Level 1
- Industry recognised Certificate - GDS either - Amadeus, Galileo or Sabre
- Notification of Topics Learnt.
Course fees include Materials, Examination, Certification and Dedicated Tutor Support. You will receive certificates for the following professional worldwide recognised qualifications - Amadeus, Airfares and Ticketing.