Welcome to our 'One Stop Course' - TRAVEL AGENCY OPERATIONS 

This course give you the opportunity to develop the understanding and knowledge at a professional level of the Travel industry for those who would like to work travel operations.   This course is an introduction of the industry and gives you scopes of all the elements required. This course provide a comprehensive introduction to practical skills required in  flights, hotels and car hire information straight through to identify travel destinations and worldwide airports gain skills on airline geography.   This course will provide you with the awareness  and is a solid introduction to become a professional for many careers in the industry.

This course is split into four parts starting with Part 1, Travel Agency Operations learning the role of a travel agent and key knowledge of travel products and services. 

Part 2 Learning valuable information related to  travel terminology used in the industry, which is useful for any career path in Travel and Aviation.

Part 3 Industry professional course fares and ticketing This course give you the opportunity to develop the understanding and knowledge of dealing with Air travel  and passenger  itineraries stopping at various Destinations for a number of nights.

Part 4 Now,  you have gained the industry knowledge, this will be applied on professional Travel and Airline System used in the industry for reservations.  You will gain hands-on practical experience on the simulated system. 

On the Travel Agency Operations Course, you will gain the following competences and knowledge of:

The Travel Agency Operations entails underpinning skills to  understand how the industry works.   You will gain the following competences and knowledge of holiday destinations and travel industry skills needed to work for major luxury operators. This course is designed for candidates to achieve the right skill-set to succeed in this career and have a long term future within various travel sectors. We first start with the minimum requirements to empower candidates to apply for careers with established organisations. 

Part 1 - Travel Operations 

This course provides you with in the following:

Lesson 1 - The role of Travel Agents

Lesson 2 - Types of Travel Agents

Lesson 3 - Purpose of Travel

Lesson 4 - Travel Agents Office Procedures

Lesson 5 - Travel Products and Services

Lesson 6 - Selling skills

Lesson 7 - Travel Fundamentals 

Lesson 8 -  Sources of Information

Lesson 8 - A Career as a Travel Agent.

Part 2 - Travel Industry Fundamentals

Lesson 1 - Time Zones

Lesson 2 -  Airport and City Codes 

Lesson 3 - Leisure Travel

Lesson 4 - Business Travel

Lesson 5 - Other types of Travel

Lesson 6 -  Worldwide Airport

Lesson 7 - Commercial Airlines

Lesson 8 -  Hotel Companies

Lesson 9 - Car Companies

Lesson 10 -  Rail Companies

Lesson 11-  Aircraft manufacturers

Lesson 12 -  Aircraft types

For a career that is sustainable and would like to work for some of the most long standing Travel Agencies, Specialist Retail Travel or Tour Operators and the Business Travel companies,  Airline Fares & Ticketing is the course for you.  You will learner how to search, find and select the correct fare for different passenger scenarios, familiarise with Airline Geography, discover Airport City Codes for numerous Destinations around the World, the baggage allowance systems available to passengers and much more.  

Part 3 - Fares and Ticketing Level 1 Professional

You will gain the following competences and knowledge of:

• Passenger Itinerary
• Encode and Decode Airports/Cities, Airline
• Encode  and Decode Country and Currency Codes
• IATA Areas and Sub-Areas
• Fare Basis Codes
• Global Indicators for Passenger Routings
• Interpret Fare Rules
• Fare Quotation for Specific Passenger Routings
• Best Special Fares for Passengers
• Worldwide Currencies using Rates of Exchange
• Normal Fares for One Way, Return and Circle Trip Routes using
• Construct  Complex Passenger Fares
• Data Entries on Electronic Tickets
• Applicable Taxes, Fees and Charges for specific
• Passenger Journeys
• Baggage Allowance for the Passenger’s Journey
• Calculate Child and Infant Fares
• Electronic ticket Information
• Automated Ticket and Boarding Passes
• Multiple Purpose Documents 

This worldwide recognised qualification and GDS training system is  required by many Travel Agencies or Tour Operators leading employers and available in Amadeus, Galileo or Sabre GDS systems.  Your course will give you hands-on practical experience on the  following aspects:

Part 4 - Travel and Airline Reservations

This course provides you with hands-on practice in the following:

Lesson 1— Introduction, Sign In and Out

Lesson 2 — Encode and Decode

Lesson 3 - Timetable Display & Return Timetable

Lesson 4 - Flight Availability  and Returns

Lesson 4 - Schedule Displays

Lesson 5 - Book Flights from Availability

Lesson 6 - Priority Waitlist from Availability

Lesson 7 - Passenger Name Record Review

Lesson 8 - Similar Passenger Name Record List

Lesson 9 - Passenger Name Record Elements

Lesson 10 - Create & Complete Passenger Name Record

Lesson 11- Passenger Name Record with Multiple Passengers

Lesson 12 - Passenger Name Record with Remarks or Other Service Info

Lesson 13- Passenger Name Record with Special Service Requests

Lesson 14 - Passenger Name Record with Frequent Flyer

Lesson 15 -Passenger Name Record with Seating Messages

Lesson 16 - Passenger Name Record Creation Forms of Payment

Lesson 17 - Passenger Name Record Creation OSI Messages

Lesson 18 - Passenger Name Record Creation Service Request Messages

Lesson 19 - Passenger Name Record Security Information

Lesson 20 - Passenger Name Record Addresses

Lesson 21 - Seat Maps

Lesson 22- Assign Specific Seat Maps

Lesson 23 - Seat Assigned by Preference

Lesson 24 - Itinerary Modification - Cancel Segments

Lesson 25 - Itinerary Modification - Rebook Segments

Lesson 26 - Itinerary Modification - Rebook for New Bookings Codes

Lesson 27 - Passenger Name Record Cancelling Elements

Lesson 28 - Passenger Name Record Changing Elements

Lesson 29 - Availability Access Types

Lesson 30 - Building Connections and Minimum Connections Times

Lesson 31 - Fare Display Overview

Lesson 32 - Multi-Airline Fare Displays

Lesson 33 - Carrier Specific Fare Displays

Lesson 34 - Introduction to Fare Notes

Lesson 35 - Itinerary Pricing

Lesson 36 - Itinerary Best Buy

Lesson 37 - Introduction to Ticketing

Lesson 38 - Queues count & Placement

Lesson 39 - Queues Access

Lesson 40 - References & Sources

Lesson 41 — Amadeus Hotels System Overview, Encode and Decode Hotels

Lesson 42 — Hotel Location Lists

Lesson 43 — Multi-Property Hotel Availability

Lesson 44 — Single-Property Hotel Availability and Hotel Reservations

Lesson 45 — Hotel Features and Hotel Pricing

Lesson 46 — Hotel Booking Qualifiers

Lesson 47 — Encode/Decode Cars, Vehicle Type Codes

Lesson 48 — Car Location Lists

Lesson 49— Multi-Company Car Availability and Rental Car Reservations

Lesson 50— Single-Company Car Availability and Rental Car Reservations

Lesson 51 — Single-Company Car Availability from Multi-Company Availability

Lesson 52 — Direct Car Availability

Lesson 53— Car Availability Options

Lesson 54 — Car Rate Features and Car Terms

Lesson 55 — Rental Car Policies 

Course includes:

Air Appendix Resource Pack  

You will receive 4 Certificates:

• Travel Agency Operations
• Travel Industry Fundamentals
• Fares and Ticketing Professional - Level 1
• GDS Travel and Airlines Reservations - either Amadeus, Galileo or Sabre

Course includes:

• Air Appendix Resource Pack  
• 65 hours of hand-on interactive time on simulated systems allocated time to complete your course within 6 months
• 6 months access to  your account and practice outside of your course
• Lessons and Drills (Quizzes) with immediate feedback on interactive training
• Final assessment on each GDS training 
• An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.
• Dedicated tutor with continuous support & guidance throughout your course

What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an airline career path. You will also receive notification of units studied, which is useful for employers to identified what was actually covered on the course, skills and competences.

Our 'One Stop Courses' - Heading you in the right direction for a sustainable career.

At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.