Course Information 

Do  you want to learn Amadeus Reservation System from the comfort of your own home, no matter where you are in the world you live. 

This professional course is designed for those that would like an introduction to the industry, related continued professional development or additional training for further knowledge on systems used in the industry. You will be managing Airline Reservations from enquiry to check flight available to creating booking files for Passengers. You will also explore one of the most important aspect to Airline Reservations Passenger Name Records (PNRs) and Special Service Request (SSR) to request a specific service from the Airline in order to meet the Passengers needs such as meals, wheelchair assistance, frequent flyer and much more requests. You will also experience Other Service Information (OSI) to inform the Airline of Very Important Person (VIP) or Commercial Important Person (CIP) passengers will be boarding the Airline. 

The course particularly focus on Coding and Encoding, Flight  and Seating Availability, Return Availability, Schedule Information, Special Service Request,  Frequent Flyer and Passenger Information plus much more...

This course will give you access to the real Amadeus system as it is used in the Travel and Aviation industry.   Once you have enrolled for the course, we will set you up with access and you will receive your Amadeus System login details and instructions. 

The Amadeus course is logically structured and begins by teaching you how to make a Reservation and gradually to more complex ending in the most complex of Reservations you can expect made in highly regarded Airlines or Travel organisations of the industry.  

What is covered in the course? 

This course provides you with hands-on practice in the following: 

• Lesson 1— Introduction, Sign In and Out
  
• Lesson 2 — Encode and Decode
  
• Lesson 3 - Timetable Display & Return Timetable 
  
• Lesson 4 - Availability Changes Entries, Alliances and Low Cost Carriers
  
• Lesson 4 - Schedule Displays 
  
• Lesson 5 - Book Flights from Availability 
  
• Lesson 6 - Priority Waitlist from Availability 
  
• Lesson 7 - Passenger Name Record Review 
  
• Lesson 8 - Similar Passenger Name Record List 
  
• Lesson 9 - Passenger Name Record Elements 
  
• Lesson 10 - Create & Complete Passenger Name Record 
  
• Lesson 11- Passenger Name Record with Multiple Passengers 
  
• Lesson 12 - Passenger Name Record with Remarks or Other Service Info
  
• Lesson 13- Passenger Name Record with Special Service Requests
  
• Lesson 14 - Passenger Name Record with Frequent Flyer 
  
• Lesson 15 -Passenger Name Record with Seating Messages 
  
• Lesson 16 - Passenger Name Record Creation Forms of Payment 
  
• Lesson 17 - Passenger Name Record Creation OSI Messages
  
• Lesson 18 - Passenger Name Record Creation Service Request Messages
  
• Lesson 19 - Passenger Name Record Security Information 
  
• Lesson 20 - Passenger Name Record Addresses 
  
• Lesson 21 - Seat Maps 
  
• Lesson 22- Assign Specific Seat Maps 
  
• Lesson 23 - Seat Assigned by Preference 
  
• Lesson 24 - Itinerary Modification - Cancel Segments 
  
• Lesson 25 - Itinerary Modification - Rebook Segments 
  
• Lesson 26 - Itinerary Modification - Rebook for New Bookings Codes
  
• Lesson 27 - Passenger Name Record Cancelling Elements 
  
• Lesson 28 - Passenger Name Record Changing Elements 
  
• Lesson 29 - Availability Access Types 
  
• Lesson 30 - Building Connections and Minimum Connections Times 
  
• Lesson 31 - Fare Display Overview 
  
• Lesson 32 - Multi-Airline Fare Displays 
  
• Lesson 33 - Carrier Specific Fare Displays 
  
• Lesson 34 - Introduction to Fare Notes 
  
• Lesson 35 - Itinerary Pricing 
  
• Lesson 36 - Itinerary Best Buy 
  
• Lesson 37 - Introduction to Ticketing 
  
• Lesson 38 - Queues count & Placement 
  
• Lesson 39 - Queues Access 
  
• Lesson 40 - References & Sources 
  
• Lesson 41 — Amadeus Hotels System Overview, Encode and Decode Hotels
  
• Lesson 42 — Hotel Location Lists
  
• Lesson 43 — Multi-Property Hotel Availability
  
• Lesson 44 — Single-Property Hotel Availability and Hotel Reservations
  
• Lesson 45 — Hotel Features and Hotel Pricing
  
• Lesson 46 — Hotel Booking Qualifiers
  
• Lesson 47 — Encode/Decode Cars, Vehicle Type Codes
  
• Lesson 48 — Car Location Lists
  
• Lesson 49— Multi-Company Car Availability and Rental Car Reservations
  
• Lesson 50— Single-Company Car Availability and Rental Car Reservations
  
• Lesson 51 — Single-Company Car Availability from Multi-Company Availability
  
• Lesson 52 — Direct Car Availability
  
• Lesson 53— Car Availability Options
  
• Lesson 54 — Car Rate Features and Car Terms
  
• Lesson 55 — Rental Car Policies
  

Assessment and Practice

This course is 100% practical and hands-on.  Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt.  To  access to the  Amadeus System includes a personal login to sign on/off the reservation emulator to start training. 

How much time do I need to complete the course?

The course is expected to take 45 hours to complete. 

We believe that eight weeks of full system access should be enough time to use the system to complete all the modules and have a enough time to practice.  The minimum expected study time invested by a student is 4 hours per week.  You can decide when or how long you want to study - the system is available to you 6 months from your first day of login. 

Assessments & Practice
• There are Quizzes at the end of each assessment learnt. The Airline Reservations Professional Systems training course - includes a personal log in to sign on and sign off the professional emulator.

The course includes:
• An agent sign on and sign off login
• 45 Hours of study
• Lessons and Drills (Quizzes) to assess your learning and progress
• Final assessments for all three areas of the course known as Exam Emulators
• Support & guidance throughout your course

You will receive 2 certificates:

• Amadeus Airline and Travel Reservations with Industry Terminology

• Exodus Travel Training and Recruitment Certificate 

 

Certification 

An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.  This is a professional certification recognised by the Travel and Aviation industry.