Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Close-up of a document with text and a barcode on a white background
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
Introduction to Airport Customer Service Agent  - £37.00
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Introduction to Airport Customer Service Agent - £37.00

Regular price £37.00 Sale


Have you ever considered working at the Airport as a Customer Service Check-in Agent?  Checking in Customers, Weighing Baggage and Issuing Boarding Passes... 


Introduction 

Why not study the Introduction to Travel and Aviation where this course gives you an insight into both working for a Travel Agencies or in Aviation, working at the Airport or for an Airline. 

This course explores the different career opportunities  available, an introduction to some of the responsibilities,  key knowledge and terminology used in the industry.

  • Industry regulators
  • Reasons for travel
  • types of travel agents
  • Your Colleagues in Aviation and Their Role
  • the airport environment
  • airline characteristics
  • travel and airline geography
  • aviation terminology
  • airport coding and decoding
  • airline coding and decoding
  • Introduction to Travel Documentation
  • Introduction to Special Service Request Passengers
  • introduction to ticketing
  • introduction to reservations systems
  • Introduction to Airport Check-in Systems
  • Introduction to careers in travel and aviation
  • Introduction to Passenger allocation
  • introduction to check-in procedures
  • introduction to GDS CHECK-IN Demo training

How long do I have to complete the Introduction to Travel and Aviation course - Part 1? 

1 Year completion from the date of your login and thereafter...

Unlimited Access to Course 


On Completion... 

Once you have completed your course, you will receive the Introduction to Travel and Aviation Certificate and Notification of Topics Learnt on the course demonstrating to your knowledge and skills attained.  

 

How much time do I need to complete the course?

The course is expected to take 20 hours to complete. The minimum expected study time invested by a student is 2 hours per week and complete in 10 weeks.  You could also commit to 1 hours each week giving you 20 weeks to complete your course.  However, this is a guideline and the course can work around your own commitments with you and your tutor you are able to design your own schedule to suit your needs.

 

The course includes:

  • Air Appendix Manuals
  • Lesson exercises and end of topic quizzes 
  • To enhance knowledge  - additional industry related tasks to complete and tutor assessed. 
  • 20 Hours of Airport Customer Service Operations - Online
  • 2-hour Introduction demonstration of the GDS system
  • Tutor support & guidance throughout your course

 

Introduction to Career Paths... 

The Travel and Aviation course provides an introduction to a wealth of career options with the examples of the following areas:

  • Travel Agent 
  • Airport Customer Service Agent (CSA)
  • Airport Ticket Desk 
  • Airline Reservations 
  • Introduction to Business Travel 
  • Introduction to Airport Handling roles
  • Running your own travel agency.

Your course includes Course Materials, Personal Tutor Support & Guidance, and Certification.  


Post Completion...

At Exodus Travel Training & Recruitment our courses are  are the requirements of the industry and to meet the needs for well established airlines to ensure proficiency and high levels of competence at the start of your career. You will be able to enhance your opportunities of employment with the technical knowledge  and practical skills learnt on this course and gain a foothold within the industry of your choice.