This professional course is designed for those that would like an introduction to the industry, related continued professional development or additional training for further knowledge on systems used in the industry. You will be managing Airline Reservations from enquiry to check flight available to creating booking files for Passengers. You will also explore one of the most important aspect to Airline Reservations Passenger Name Records (PNRs) and Special Service Request (SSR) to request a specific service from the Airline in order to meet the Passengers needs such as meals, wheelchair assistance, frequent flyer and much more requests. You will also experience Other Service Information (OSI) to inform the Airline of Very Important Person (VIP) or Commercial Important Person (CIP) passengers will be boarding the Airline.
The course particularly focus on Coding and Encoding, Flightand Seating Availability, Return Availability, Schedule Information, Special Service Request,Frequent Flyer and Passenger Information plus much more...
Course Includes 32 Modules...
Lesson 1 — Introduction, System Access, Encode and Decode
Lesson 2 — PNR Retrieval, Similar Name Lists
Lesson 3 — Displaying PNR SubFields
Lesson 4 — Flight Availability,
Lesson 5 - Return Availability, Schedules information