Welcome to our 'One Stop Course' - TRAVEL AGENCY OPERATIONS
This course give you the opportunity to develop the understanding and knowledge at a professional level of the Travel industry for those who would like to work travel operations. This course is an introduction of the industry and gives you scopes of all the elements required. This course provide a comprehensive introduction to practical skills required in flights, hotels and car hire information straight through to identify travel destinations and worldwide airports gain skills on airline geography. This course will provide you with the awareness and is a solid introduction to become a professional for many careers in the industry.
This course is split into three parts starting with Part 1, Travel Agency Operations learning the role of a travel agent and key knowledge of travel products and services.
Part 2 learning valuable information related to travel terminology used in the industry, which is useful for any career path in Travel and Aviation.
Part 3, you will be trained on professional Travel and Airline System used in the industry for reservations. You will gain hands-on practical experience on the simulated system.
On the Travel Agency Operations Course, you will gain the following competences and knowledge of:
The Travel Agency Operations entails underpinning skills to understand how the industry works. You will gain the following competences and knowledge of holiday destinations and travel industry skills needed to work for major luxury operators. This course is designed for candidates to achieve the right skill-set to succeed in this career and have a long term future within various travel sectors. We first start with the minimum requirements to empower candidates to apply for careers with established organisations.
Part 1 - Travel Operations
This course provides you with in the following:
Lesson 1 - The role of Travel Agents
Lesson 2 - Types of Travel Agents
Lesson 3 - Purpose of Travel
Lesson 4 - Travel Agents Office Procedures
Lesson 5 - Travel Products and Services
Lesson 6 - Selling skills
Lesson 7 - Travel Fundamentals
Lesson 8 - Sources of Information
Lesson 8 - A Career as a Travel Agent.
Part 2 - Travel Industry Fundamentals
Lesson 1 - Time Zones
Lesson 2 - Airport and City Codes
Lesson 3 - Leisure Travel
Lesson 4 - Business Travel
Lesson 5 - Other types of Travel
Lesson 6 - Worldwide Airport
Lesson 7 - Commercial Airlines
Lesson 8 - Hotel Companies
Lesson 9 - Car Companies
Lesson 10 - Rail Companies
Lesson 11- Aircraft manufacturers
Lesson 12 - Aircraft types
This worldwide recognised qualification and GDS training system is required by many Travel Agencies or Tour Operators leading employers and available in Amadeus, Galileo or Sabre GDS systems. Your course will give you hands-on practical experience on the following aspects:
Part 3 - Travel and Airline Reservations
This course provides you with hands-on practice in the following:
Lesson 1— Introduction, Sign In and Out
Lesson 2 — Encode and Decode
Lesson 3 - Timetable Display & Return Timetable
Lesson 4 - Flight Availability and Returns
Lesson 4 - Schedule Displays
Lesson 5 - Book Flights from Availability
Lesson 6 - Priority Waitlist from Availability
Lesson 7 - Passenger Name Record Review
Lesson 8 - Similar Passenger Name Record List
Lesson 9 - Passenger Name Record Elements
Lesson 10 - Create & Complete Passenger Name Record
Lesson 11- Passenger Name Record with Multiple Passengers
Lesson 12 - Passenger Name Record with Remarks or Other Service Info
Lesson 13- Passenger Name Record with Special Service Requests
Lesson 14 - Passenger Name Record with Frequent Flyer
Lesson 15 -Passenger Name Record with Seating Messages
Lesson 16 - Passenger Name Record Creation Forms of Payment
Lesson 17 - Passenger Name Record Creation OSI Messages
Lesson 18 - Passenger Name Record Creation Service Request Messages
Lesson 19 - Passenger Name Record Security Information
Lesson 20 - Passenger Name Record Addresses
Lesson 21 - Seat Maps
Lesson 22- Assign Specific Seat Maps
Lesson 23 - Seat Assigned by Preference
Lesson 24 - Itinerary Modification - Cancel Segments
Lesson 25 - Itinerary Modification - Rebook Segments
Lesson 26 - Itinerary Modification - Rebook for New Bookings Codes
Lesson 27 - Passenger Name Record Cancelling Elements
Lesson 28 - Passenger Name Record Changing Elements
Lesson 29 - Availability Access Types
Lesson 30 - Building Connections and Minimum Connections Times
Lesson 31 - Fare Display Overview
Lesson 32 - Multi-Airline Fare Displays
Lesson 33 - Carrier Specific Fare Displays
Lesson 34 - Introduction to Fare Notes
Lesson 35 - Itinerary Pricing
Lesson 36 - Itinerary Best Buy
Lesson 37 - Introduction to Ticketing
Lesson 38 - Queues count & Placement
Lesson 39 - Queues Access
Lesson 40 - References & Sources
Lesson 41 — Amadeus Hotels System Overview, Encode and Decode Hotels
Lesson 42 — Hotel Location Lists
Lesson 43 — Multi-Property Hotel Availability
Lesson 44 — Single-Property Hotel Availability and Hotel Reservations
Lesson 45 — Hotel Features and Hotel Pricing
Lesson 46 — Hotel Booking Qualifiers
Lesson 47 — Encode/Decode Cars, Vehicle Type Codes
Lesson 48 — Car Location Lists
Lesson 49— Multi-Company Car Availability and Rental Car Reservations
Lesson 50— Single-Company Car Availability and Rental Car Reservations
Lesson 51 — Single-Company Car Availability from Multi-Company Availability
Lesson 52 — Direct Car Availability
Lesson 53— Car Availability Options
Lesson 54 — Car Rate Features and Car Terms
Lesson 55 — Rental Car Policies
Course includes:
Air Appendix Resource Pack
You will receive 3 Certificates:
- Travel Agency Operations
- Travel Industry Fundamentals
-
GDS Travel and Airlines Reservations - either Amadeus, Galileo or Sabre
What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an airline career path. You will also receive notification of units studied, which is useful for employers to identified what was actually covered on the course, skills and competences.
Our 'One Stop Courses' - Heading you in the right direction for a sustainable career.
At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.
