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Career Information 


This course give you the opportunity to develop the understanding and knowledge of the airline industry in its professional capacity.  It is intended for candidates who are keen to work as a passenger service agent, airline ticket desk, airline reservations and particularly any role within the airline industry.  It is designed to provide competence airline information,  airfares and ticketing and airline reservations system with the choice of Amadeus  or Galileo used in the industry.  This course provide a comprehensive introduction to practical skills required in booking flights and quoting fares to various passenger scenarios including extra services such as hotels and car hire.  This course will provide you with the awareness to become a professional for many careers in the industry. 

At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.


Course Includes:

1. The Travel Agency Operations entails underpinning skills to  understand how the industry works.   You will gain the following competences and knowledge of holiday destinations and travel industry skills needed to work for major luxury operators. This course is designed for candidates to achieve the right skill-set to succeed in this career and have a long term future within various travel sectors. We first start with the minimum requirements to empower candidates to apply for careers with established organisations. 

  • Travel Operations 
  • Introduction to Airfares and Ticketing 
  • Knowledge of Global Distribution Systems 

The course includes: Course materials, Columbus World Travel Atlas, continued support, constructive feedback to succeed in the final exam and certification. 

2. Travel Fundamentals 

An interactivity and scenario-based instruction simulated course 

  • Worldwide geography
  • Timezones
  • Airport and Airline Codes
  • Types of travel
  • Aircraft types
  • Commercial airlines 
  • Worldwide Hotels 
  • Car Hire Companies 


3. The Airfares & Ticketing Level 1 entails all the skills required for an exciting career with air travel.  This course is endorsed by Thai Airways. You will gain the following competences and knowledge of:

  • Identify parts of a passenger’s journey
  • Identify cities and counties related to IATA areas & sub-areas
  • Identify global indicators for passenger routings
  • Select quotation of specific passenger routes and select the best fares
  • Construct convent and round the worldwide currencies using rates of exchange
  • Construct and price one way, return and circle trip routes using normal fares
  • Interpret data entries on electronic tickets
  • Identify applicable taxes, fees and charges for specific passenger journeys
  • Calculate child and infant fares

The course includes: All course materials, Columbus World Travel Atlas, mock papers with constructive feedback to succeed in the final exam. 


4. The Airline Computerised Reservations Systems (Simulated) is a worldwide recognised qualification and training required by many travel, airline and airport industry leading employers gives candidates to gain competence in:

  • Lesson 1 -Sign onto & off onto Amadeus, encode and decode cities, airports & airlines 
  • Lesson 2 Display Passenger Name Record (PNR) 
  • Lesson 3 Check timetables schedule and availability
  • Lesson 4 Check passenger return  availability and airline alliances 
  • Lesson 5 Create a Passenger Name Record  to complete booking 
  • Lesson 6 Display creating a Passenger Name Record 
  • Lesson 7 Complete passenger details of address, frequent flyer membership
  • Lesson 8 Create a Special Service Request (SSR) & Other Service Information (OSI) fields
  • Lesson 9 Cancelling and changing PNR elements
  • Lesson 10 Advance seating requests
  • Lesson 11 Seat maps and booking specific seats
  • Lesson 12 & 13 Display car rental
  • Lesson 14 & 15 Display hotel 
  • Lesson 16 Display Fare types and rules 
  • Lesson 17 Display pricing itineraries
  • Lesson 18 Producing passenger tickets
  • Lesson 19 Producing Electronic Miscellaneous Document
    Lesson 20 Displaying queues
  • Lesson 21 Accessing queue task
  • Lesson 22 Calculating foreign currency and minimum connecting times
  • Lesson 23 Access help system 
  • Lesson 24 Access Travel Information Manual (TIM)
  • Lesson 25 Explain Travel Information Web (Timaticweb)
  • Lesson 26 Producing Electronic Miscellaneous Document

This is an exemplar of the training system modules for Amadeus (you have up to four different systems to chose from).   There are Quizzes at the end of each assessment learnt. This computerised reservation training course -  includes a personal log in to sign on and sign off the training Emulator Reservation System to gain access and start training. This course is 100% practical and hands-on.  Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt

You will be able to select from the following systems to carry out this training: Amadeus, Sabre, Galileo or Worldspan.   (If not sure, please contact us for  expert advice). 

The course includes:

  • An agent sign on and sign off login
  • 45 hours allocated time to complete your course within 6 months access to  your account and practice outside of your course
  • 24 Lessons and 5 Drills (Quizzes)
  • Student Workbook to enhance, reinforce and practice your training 
  • Final assessment on the entire course
  • An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.
  • Support & guidance throughout your course 


You will receive 4 certificates:

  • Travel Agency Operations 
  • Travel Fundamentals
  • Airfares & Ticketing Level 1 
  • Computerised Reservations System  - either Amadeus, Galileo, Sabre or Worldspan from Viasinic

What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an airline career path. You will also receive notification of units studied, which is useful for employers to identified what was actually covered on the course, skills and competences.

Our 'One Stop Courses' - Heading you in the right direction for a sustainable career.

*There are Payment Options Available with an Instalment plan. Terms and conditions apply, please enquire.