BUSINESS TRAVEL MANAGEMENT - Ultimate Level
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TRAVEL TRAINING COURSES - INTRODUCTORY TO BUSINESS TRAVEL AGENT CAREER
Do you want to work in the Travel and Tourism Industry? Have you every consider a career in Business Travel Agent or already a retail travel agent and wish to change career into business travel?
Business travel is a sector that many do not consider and is one of the high level of travel products that are considered for clients. Besides organising travel products all year round and meeting business travellers needs an agent would have to adapt quickly to any changes that are made to meet the requirements of the client.
While studying this course you will learn how business travel organisations operate, howe they meet their clients needs which is essential for those who wish to aspire to a career in business travel. for this type of career a wealth of skills and knowledge is required due to the complexity of working in business travel environment.
The course is split into six parts studying the following modules;
Part 1: Business Travel Operations
You will be focusing on the different types of business travel operations, international business travel and developing business trips for clients.
Part 2: Fares and Ticketing Level 1 Professional
This industry professional course fares and ticketing is required by all those who wish to purse a career in business travel. In some cases, its also a requirement for to apply for related positions. This course give you the opportunity to develop the understanding and knowledge of dealing with Air travel and passenger complex itineraries stopping at various Destinations for a number of nights.
Part 3: Airline and Travel Reservations - Amadeus GDS
You will receive practical training GDS system on how to book travel arrangements inclusive of Airlines, Hotel Car Hire, Eurostar Reservations for leisure and business passengers types.
Part 4: Business Management - Amadeus GDS
You will now competent in using the GDS reservation system, you will now be trained on the simulated business travel management systems from one of the leading experts in business travel.
Part 5: Travel and Check-in Training - GDS
This Travel Reservation, Flight Check-In and Arrival Professional Training course provides you with hands-on training Reservation and Airport Operations skills valuable for the business traveller client.
Part 6 (optional) - Fares and ticketing Level 2, is somewhat requested by a few working for business travel management companies. The Advance level of Airline Airfares and Ticketing. You will gain in- depth knowledge with the skills required to complete complex ticketing, fare constructions, and calculating mileage charts for complex itineraries.
Part 1: Business Travel Operations
You will learn the underpinning knowledge of business travel and understand how the industry works with identify key components, the module focus are:
- Module 1 - Business Travel Destinations
- Module 2 - Discounted airfares for business travel
- Module 3 - Ancillary business travel services
- Module 4 - Accommodation services for business travel
- Module 5 - Rail travel services for the business traveller
- Module 6 - Business travel financial services
- Module 7 - Business travel itineraries
- Module 8 - Information technology in business travel
- Module 9 - Personal development skills
Final examination
Part 2 - Fares and Ticketing Level 1 Professional
You will gain the following competences and knowledge of:
- Passenger Itinerary
- Encode and Decode Airports/Cities, Airline
- Encode and Decode Country and Currency Codes
- IATA Areas and Sub-Areas
- Fare Basis Codes
- Global Indicators for Passenger Routings
- Interpret Fare Rules
- Fare Quotation for Specific Passenger Routings
- Best Special Fares for Passengers
- Worldwide Currencies using Rates of Exchange
- Normal Fares for One Way, Return and Circle Trip Routes using
- Construct Complex Passenger Fares
- Data Entries on Electronic Tickets
- Applicable Taxes, Fees and Charges for specific
- Passenger Journeys
- Baggage Allowance for the Passenger’s Journey
- Calculate Child and Infant Fares
- Electronic ticket Information
- Automated Ticket and Boarding Passes
- Multiple Purpose Documents
Part 3 - Business Travel Management Professional
This course provides you with hands-on practice in the following with either any of the following GDS systems Sabre or Amadeus, including Airline, Hotel, Car Hire and Eurostar & Rail Reservations. You will be receive your login details and be trained on the following:
This course provides you with hands-on practice in the following:
- Lesson 1— Introduction, Sign In and Out
- Lesson 2 — Encode and Decode
- Lesson 3 - Timetable Display & Return Timetable
- Lesson 4 - Availability Changes Entries, Alliances and Low Cost Carriers
- Lesson 4 - Schedule Displays
- Lesson 5 - Book Flights from Availability
- Lesson 6 - Priority Waitlist from Availability
- Lesson 7 - Passenger Name Record Review
- Lesson 8 - Similar Passenger Name Record List
- Lesson 9 - Passenger Name Record Elements
- Lesson 10 - Create & Complete Passenger Name Record
- Lesson 11- Passenger Name Record with Multiple Passengers
- Lesson 12 - Passenger Name Record with Remarks or Other Service Info
- Lesson 13- Passenger Name Record with Special Service Requests
- Lesson 14 - Passenger Name Record with Frequent Flyer
- Lesson 15 -Passenger Name Record with Seating Messages
- Lesson 16 - Passenger Name Record Creation Forms of Payment
- Lesson 17 - Passenger Name Record Creation OSI Messages
- Lesson 18 - Passenger Name Record Creation Service Request Messages
- Lesson 19 - Passenger Name Record Security Information
- Lesson 20 - Passenger Name Record Addresses
- Lesson 21 - Seat Maps
- Lesson 22- Assign Specific Seat Maps
- Lesson 23 - Seat Assigned by Preference
- Lesson 24 - Itinerary Modification - Cancel Segments
- Lesson 25 - Itinerary Modification - Rebook Segments
- Lesson 26 - Itinerary Modification - Rebook for New Bookings Codes
- Lesson 27 - Passenger Name Record Cancelling Elements
- Lesson 28 - Passenger Name Record Changing Elements
- Lesson 29 - Availability Access Types
- Lesson 30 - Building Connections and Minimum Connections Times
- Lesson 31 - Fare Display Overview
- Lesson 32 - Multi-Airline Fare Displays
- Lesson 33 - Carrier Specific Fare Displays
- Lesson 34 - Introduction to Fare Notes
- Lesson 35 - Itinerary Pricing
- Lesson 36 - Itinerary Best Buy
- Lesson 37 - Introduction to Ticketing
- Lesson 38 - Queues count & Placement
- Lesson 39 - Queues Access
- Lesson 40 - References & Sources
- Lesson 41 — Amadeus Hotels System Overview, Encode and Decode Hotels
- Lesson 42 — Hotel Location Lists
- Lesson 43 — Multi-Property Hotel Availability
- Lesson 44 — Single-Property Hotel Availability and Hotel Reservations
- Lesson 45 — Hotel Features and Hotel Pricing
- Lesson 46 — Hotel Booking Qualifiers
- Lesson 47 — Encode/Decode Cars, Vehicle Type Codes
- Lesson 48 — Car Location Lists
- Lesson 49— Multi-Company Car Availability and Rental Car Reservations
- Lesson 50— Single-Company Car Availability and Rental Car Reservations
- Lesson 51 — Single-Company Car Availability from Multi-Company Availability
- Lesson 52 — Direct Car Availability
- Lesson 53— Car Availability Options
- Lesson 54 — Car Rate Features and Car Terms
- Lesson 55 — Rental Car Policies
- Lesson 56 - Eurostar encode / decode
- Lesson 57 — Eurostar Availability / selling
- Lesson 58 — Eurostar Fares and Pricing
- Lesson 59 — Eurostar Passenger Name Records
- Lesson 60 — Eurostar seats
- Final examination
Part 4 - The Elements of Business Travel Management Professional
- Introduction - Why a Career in Business Travel
- Module 1 - Worldwide Geography
- Module 2 - 24-hour clock, Time zones, Airport city code
- Module 3 - Types of Travel - Leisure & Business
- Module 4 - Airports and Commercial Airlines
- Module 5 - Travel providers: Hotel, Rail and Car Hire Companies
- Module 6 - Travel Industry and Regulations - Governing bodies, Passports, Visas and other travel documentation
- Module 7 - Customer Service Excellence for Business Travellers
- Module 8 - Economics of Business Travel
- Module 9 - Aircraft manufactures
- Module 10 - Airline business models
- Module 11 - Airline geography
- Module 12 - Airline Journeys and contingency planning.
Part 5 - Reservations and Departure Control Check-in Reservation System
- Air Transport Industry
- Sabre Global Distribution System
- Passenger Name Record Booking File
- Flight Availability Listing
- Airline Optional Services
- Fares and Ticketing
- Introduction to Departure Control Check In System
- Departure Control Check-in Functions
- Departure control Services and Seating
The course includes...
- E-learning course materials while on the go
- Certification on completion for both part 1 and 2
- Business Travel Client Profiling scenarios-base practice
- Final assessment on the entire course
- Assigned a dedicated tutor to support you throughout your course
You will receive 6 Certificates:
- Travel Agency Operations
- Fares and Ticketing Professional - Level 1
- GDS Travel and Airlines, Eurostar Reservations - either Amadeus or Sabre
- GDS Reservations and Departure Control Check-in System
- GDS Business Travel Management Professional - either Amadeus or Sabre
An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc. This is a professional certification recognised by the Travel industry in both Leisure and Business Sectors.
The course includes:
- An agent sign on and sign off login
- 150 hours of hand-on interactive time on simulated systems allocated time to complete your course within 6 months
- 6 months access to your account and practice outside of your course
- Lessons and Drills (Quizzes) with immediate feedback on interactive training
- Final assessment on each GDS training
- An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.
- Your course includes a refurnished Columbus World Travel Atlas
- Your course includes a refurnished Tourist Attractions Book
- Air Appendix Resource Pack
- Dedicated tutor with continuous support & guidance throughout your course
CAREER PATHS
The Galileo Airline/Travel Reservation Professional Systems course can provide candidates with a wealth of career options with the examples of the following areas:
- Airport Ticket Desk
- Airline Reservations
- Airline Call Centre
- Airline Reservation Agent
- Fares Desk Agent
- Business Travel Consultant
- Travel Consultant
Enrol today and start working towards a sustainable career in the Aviation and Travel Industries.
WELCOME TO THE WORLD OF PROFESSIONALISM FOR THE TRAVEL INDUSTRY!