WELCOME TO THE WORLD OF AVIATION GROUND HANDLING OPERATIONS
Have you consider a career at the Airport and require the skills, knowledge and training on industry GDS systems of practice and procedures? Would you like a job at the Airport that's sustainable and the options of careers with longevity? Would you like to gain the skill-set trained for various careers working at the airport? If any of these questions are Yes?
Well, Exodus Travel Training and Recruitment have put together industry courses to complement highly sought-after career paths. The Aviation Ground Handling Operations for Airlines or Airport course provides you with the option of explore a number of different career paths and you will learn the knowledge and initial skill-sets to entry the industry. On completion of this course you will have a number of options in the role of ground handling.
Modes of study:
Evenings: 26 Weeks
Saturdays: 15 Weeks
Course Highlights...
Module 1: Aviation Environment
Module 2: The role of Airport Customer Service
Module 3: Airfares and Ticketing Level 1
Module 4: Airline Reservations - Amadeus (Online training)
Module 5: The role of a Dispatcher
Module 6: The role of a Baggage/Ramp Handler
Module 7: The World of Cargo
Module 8: Executive Aviation Travel
Module 9: Amadeus Airport Check in System Altea (Online training)
Module 10: Customer Service Industry Simulated Assessment
Module 11: Aviation Industry Employment Simulated Assessment
Module 12: Aviation Industry Employment
Course Information...
This course is designed in five areas: The Aviation Environment; The Roles and Responsibilities various job roles in Aviation; GDS Amadeus Professional Training Airlines Reservations and Airport Departure Control Check-In Systems used at Airports. Lastly, Employment Preparation by industry experts and simulated tasks to demonstrate your competence in certain job roles at the airport. The areas that you will be exploring on the course are made up into lesson format.
Course content...
Lesson 1 - Introduction to the Aviation environment
Lesson 2 - Airline operations
Lessons 3 - Aviation terminology
Lesson 4 - Roles in the Aviation industry focus: Customer Service Agent
Lesson 5 - Customer service agent process hand and hold baggage
Lesson 6 - Customer service agent passenger seating
Lesson 7 - Fares and Ticketing Profession: Understanding fares
Lesson 8 - Fares and Ticketing Profession: Selecting fares part 1
Lesson 9 - Fares and Ticketing Profession: Selecting fares part 2
Lesson 10 - Fares and Ticketing Profession: Mileage surcharges part 1
Lesson 11 - Fares and Ticketing Profession: Mileage surcharges part 2
Lesson 12 - Fares and Ticketing Profession: Airline Travel documentation/Introduction to GDS Airline Reservations
Lesson 13 - Fares and Ticketing Profession: Mock assessment 1
Lesson 14 - Fares and Ticketing Profession: Mock assessment 2
Lesson 15 - Fares and Ticketing Profession: Final assessment
Lesson 16 - Introduction to the world of cargo
Lesson 17 - Roles in the Aviation industry focus: Baggage and ramp handling
Lesson 18 - Roles in the Aviation industry focus: Airport dispatcher
Lesson 19 - Introduction to Executive Aviation
Lesson 20 - Executive Aviation
Lesson 21 - Simulated industry assessment preparation: Customer Service Agent
Lesson 22 - Simulated industry final assessment: Customer Service Agent
Lesson 23- Introduction to GDS Altea Departure Control System
Lesson 24 - Preparing for employment in the Aviation Industry: Techniques
Lesson 25- Preparing for employment in the Aviation Industry: Industry interviews
Lesson 26 - Preparing for employment in the Aviation Industry: Industry employment
You are expected to complete continued assessments at home, complete professional GDS online training and prepare for industry assessments. Throughout your course, you are also expected to bring a laptop to lesson especially on the introduction to your online GDS courses.
Once enrolled on the course, you will received a welcome pack and the first introduction to some of the modules , you are expected to completed in preparation for the first day of your course.
Venue - London... either location (TBC)*...
LRC Centre, Canada Water SE16
Please note: on the day of training you are expected to bring a laptop to prepare for your DCS Training.
Once you have completed this course you will gain the necessary knowledge to gain employment in the industry and able to use knowledge learnt into perspective.
Upon completion you will receive 5 certificates...
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Certificate of completion in Aviation Ground Handling Operations
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Fares and Ticketing Professional Level 1
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Amadeus Airline Reservations or Fares & Ticketing Intermediate Level
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Amadeus Airport Check-In Customer Management Altea Departure Control Systems (DCS)
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Exodus Travel Training and Recruitment Certificate Notification
The course includes...
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Continuous support and guidance from dedicated expert tutor
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All examinations
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All certifications for completed courses
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Continuous support in assistance to finding employment within the industry
At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.
