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Course Information
The Amadeus Professional Reservations, Fares and Ticketing course is designed for those seeking professional training for the industry, related continued professional development or additional training for further knowledge on systems used in the industry. This course provides real-world practice scenarios and is split into three online training programs, starting with managing Airline Reservations from enquiry to check flight available to creating booking files for Passengers. This course will be studied in three parts and is great for those with no experience in Fares and Ticketing including training on Revalidation and Reissuing customers' tickets. This course is a mixture of study methods with tutor support.
Module 1 - For Airfares Level 1, you will learner how to search, find and select the correct fare for different passenger scenarios, familiarise with airline geography, construct passenger fares, discover airport city codes for numerous destinations around the world, the baggage allowance systems available to passengers and much more.
Module 2 - Fares, Pricing, Ticketing, and Electronic Miscellaneous Document
This part of the GDS training course provides the knowledge to learn Airlines Fares, Availability, Fare Rules, Airline Pricing. This GDS Fares and Ticketing will give candidates the competence and valuable knowledge required by well-established and prestigious Airlines will ask you to be competent in booking simple Return Fares to Complex Air Travel Itineraries around the world for Leisure to Corporate Travellers.
The GDS training course provides the knowledge to learn Airlines Fares, Availability, Fare Rules, Airline Pricing and lastly Miscellaneous Document.
Module 3 - Ticket Exchange
The last part of the online training is Ticket Exchange focusing on reissuing, revalidation, penalties and issuing new tickets with related documentation. Ticket exchange one of the most important aspects of Ticketing when working at the Airport at the Ticketing Desk. Most recently a well established airline had to training all customer/passenger service agents on the concept of Ticket Exchange.
This course is a mixture of study methods with tutor support.
Module 1
For Airfares Level 1, - You will learner how to search, find and select the correct fare for different passenger scenarios, familiarise with airline geography, construct passenger fares, discover airport city codes for numerous destinations around the world, the baggage allowance systems available to passengers and much more.
Course Includes...
1 Understand IATA Terms and Definitions
2 Know IATA Areas
3 Know IATA Codes
4 Understand fare types
5 Select appropriate fares
6 Know the milage system
7 Taxes, fee and charges
8 Air travel documentation.
Module 2 - Fares, Pricing, Ticketing, and Electronic Miscellaneous Document
Course Includes...
• Lesson 1 — Basic Fare displays, carrier specific fares
• Lesson 2 — Fare displays for specific dates
• Lesson 3 — Additional fare display options
• Lesson 4 — Fare display follow up entries
• Lesson 5 — Fare notes
• Lesson 6 — Itinerary Pricing
• Lesson 7 — Best Buy Pricing
• Lesson 8 — Stored Itinerary Pricing
• Lesson 9 — Pricing Options
• Lesson 10 — PNR Fare Elements
• Lesson 11 — Ticketing
• Lesson 12 — Ticket Exchange and Refund
Final Examination - Amadeus Simulated Emulator
Module 3 -Ticket Exchange
Course Includes...
• Lesson 1 - Introduction to Ticket Exchange
• Lesson 2 - Electronic Ticket Records (ETRs)
• Lesson 3 - Electronic Miscellaneous Documents (EMDs)
• Lesson 4 - Fare Research for Ticket Exchange
• Lesson 5 - Research multiple Fare Basis Codes
• Lesson 6 Ticket Changer Basic
• Lesson 7 - Revalidation and Reissues
• Lesson 8 Exchange with Penalty fees
• Lesson 9 - Exchange with Residual Values
• Lesson 10 - Non-Standard Exchange
• Lesson 11 - Electronic Ticket Records - (Changer/ETRs)
• Lesson 12 - Electronic Miscellaneous Documents (Changer/EMDs)
• Lesson 13 - Fare Research for Ticket Exchange
• Lesson 14 - Research Multiple Fare Basis Codes
Final Assessment Exam
Assessment and Practice
This course is 100% practical and hands-on on the GDS system. Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt. To access to the Amadeus System includes a personal login to sign on/off the reservation emulator to start training.
All includes:
• An agent sign on and sign off login
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20 hours of Amadeus Online Training
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Lessons and Drills (Quizzes) to assess your learning and progress
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Final assessments for all areas of the course known as Exam Emulators
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Support and guidance throughout your course
You will receive 2 certificates:
Airfares and Ticketing Level 1 (Professional)
Amadeus Fares, Pricing and Ticketing
Exodus Travel Training and Recruitment Notification
What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an Ticketing career path.
CAREER PATHS
The Airline Reservations Fares & Ticketing Professional Systems course can provide candidates with a wealth of career options with the examples of the following areas:
• Airport Ticket Desk
• Airline Reservations
• Airline Call Centre
• Airline Reservation Agent
• Fares Desk Agent
• Travel Consultant
At Exodus Travel Careers & Training will treat you as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.
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